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Customer problem resolvedfixedreference

Customer problem resolved outcome-pricing structure 40

A customer problem resolved outcome-pricing structure: payment for verified resolutions, measured monthly, with $0.60/conversation pricing.

The outcome model

OutcomeCustomer problem resolved
Pricing$0.60/conversation
Measuredresolutions (resolution) · monthly
Formulalinear: 0.6 per resolution
Verificationself_reported
Term12 months
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