Customer problem resolvedfixedreference
Customer problem resolved outcome-pricing structure 49
A customer problem resolved outcome-pricing structure: payment for verified resolutions, measured monthly, with Custom per minute pricing.
The outcome model
OutcomeCustomer problem resolved
PricingCustom per minute
Measuredresolutions (resolution) · monthly
Formulalinear: rate per resolution
Verificationself_reported
Term12 months
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