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SaaS / Infrastructuremoderateerror budgetSLOengineering
Engineering error-budget bonus
Engineering partner is paid a bonus for staying under an agreed error budget.
What’s pre-filled
PartiesCustomer Co. (payor), Engineering Partner (payee)
Term12 months
OutcomesMonthly request error rate below 0.1%
Formulamilestone: if error_rate < 0.001 then base_fee + 5000 else base_fee
Verifierthird_party (Datadog)
Settlementach · net 30 days
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